Local Loops Help

• If you are an individual and want help using Local Loops click here.

  If you are business and want to get your message out to a Local Loop then you need to create an Afid Mobile account. Click here if you haven’t already set one up.

  Once you have an account you need to join the Local Loop/s you want to put messages into. This lets you see the messages that are currently going out to that Loop.

  When you have a message in a Local Loop you can see your message and also see how many people have received it on their phones.

  Click here for a list of Local Loops.

  If you have set up your business account you can text in the codes for the Local Loop/s you want to send your messages to.

  You can also join using your computer when you are logged in to your Afid Mobile account by clicking on ‘Loops and Messages’ in the main navigation then ‘Manage my Loops’ and entering the code into the Join a Loop box.

It’s easy to get a message out to a Local Loop

• 1) Click on the name of the Local Loop you want to put a message in.
• 2) You will see the messages currently in the Loop and under the message viewing window a box into which you can enter your message.

  You also need to choose when you want your message to be available to people and whether you want to put a limit on how many times it can be delivered to people’s phones.

• 3) We will send you confirmation that we have received and understood your message, that it is appropriate and that we will get it out to the Loop/s as you have requested. If we don’t think your message is appropriate we will let you know and help you to fix the issue.

If you have any problems please talk to us and we will get you sorted out.

You will need to have credited your account or arranged invoicing with us prior to your message being loaded. You can credit your account online by clicking the Manage Account link in the upper right corner of the screen.

To credit your account online you will need a valid credit card. Click on "Credit your account" under your account balance then select the amount you want to credit to your account.

You will be taken to a secure processing page where you can enter your card details.

If you are a business and do not have a credit card we suggest you get an NZ Post Prezzy Card or contact us to arrange monthly invoicing or an alternative method of crediting your account.

There is a $25.00 + GST minimum charge per message. This covers the first 100 message deliveries to people’s phones. Additional message deliveries are charged at $0.25 + GST per message. There is no additional charge for people to view your message on their computer.